Performance Management

Public accounting is a people business and retaining staff is a main concern for today’s CPA firms. It is only logical that our profession should demand the effective management and optimal development of our greatest asset, our team members. The Performance Management section of the PCPS Human Capital Center provides member firms with the learning, tools and resources necessary to establish performance measures and to compare the team members’ performance to these measures consistently. This section also helps the team understand how to set their goals, give and receive feedback and constructively manage poor performance. Refer to the Performance Management Implementation Action Plan as a guide for introducing this system to your firm.